We are happy to announce that another new version of the CYS software has been released. This version mainly focusses on Improvements regarding user friendliness as well as a new look and feel.
Improved look and feel
We have improved upon the look and feel of our environment and made it more clean and simple to navigate through.
The look and feel tab in your Portal Management settings now support separate color settings for your main menu. Go to the portal management settings and activate the Advanced settings to customize the icon colors, text color and highlight color of your main menu.
The left hand side menu now operates in a dynamic way to your desired navigation. Texts and images are kept separated at all times to improve readibility.
Portal look and feel settings interact with more logic, making it easy to customize your portal to your desired style.
We redesigned the landing pages for both collaborators and admins/gurus.
Different fonts are made available throughout the portal.
In-portal support and assistance
Instead of referring to a knowledge base packed with articles to search through, we have implemented a tooling that will assist both you and your users in the use of the software. Explainer videos, articles or step by step guides are provided within the features themselves.
Currently we've implemented this to improve on user friendliness in your Dashboards, but we will be gradually adding more area's of interest to this feature.
This feature also allows us to communicate more clearly regarding new releases and improvements.
Artificial Intelligence
Our AI-bot is now available in the questionnaire builder, assisting you in formulating your questions and answer options, advising on translations and tone of voice as well as providing a grammar and spell check on your texts.
Any language you're typing in is automatically recognized and serves as the basis of your action.
Case Management
The new Case Management module offers you an opportunity to pick up on feedback immediately by assigning tickets directly to those that are concerned. This way you are immediately able to influence your scores and close the loop in terms of feedback!
If you are interested to learn what Case Management can do for your research, don't hesitate to contact your Customer Success Manager. We'll be happy to explain all the benefits it offers.
Mieky Dam
We are happy to announce that another new version of the CYS software has been released. This version mainly focusses on Improvements regarding user friendliness as well as a new look and feel.
Improved look and feel
We have improved upon the look and feel of our environment and made it more clean and simple to navigate through.
The look and feel tab in your Portal Management settings now support separate color settings for your main menu. Go to the portal management settings and activate the Advanced settings to customize the icon colors, text color and highlight color of your main menu.
The left hand side menu now operates in a dynamic way to your desired navigation. Texts and images are kept separated at all times to improve readibility.
Portal look and feel settings interact with more logic, making it easy to customize your portal to your desired style.
We redesigned the landing pages for both collaborators and admins/gurus.
Different fonts are made available throughout the portal.
In-portal support and assistance
Artificial Intelligence
Case Management
If you are interested to learn what Case Management can do for your research, don't hesitate to contact your Customer Success Manager. We'll be happy to explain all the benefits it offers.