To improve upon security, we now apply session management to our software. Sessions are now set to expire after a certain period of inactivity. This timeout helps prevent unauthorized access if a user leaves their session open. As per default the session timeout has been set to 60 minutes. This means that if a user remains inactive for 60 minutes, he will be logged off automatically.
As an administrator you are able to set the session inactivity timeout to match your own security. This is done on the Authentication & Security tab of the Portal section in your main menu.
Feel free to choose any value of your choice between the range of 15 – 120 minutes. Since we are dealing with security, we do not allow this field to remain empty.
If a user is active for too long and is only 5 minutes away from being logged off, he will receive a warning. If the user wishes to avoid being logged off, all he has to do is click the resume button and the timer will be reset.
Please note: Activity in the portal is determined by mouse movement within the portal. If you have multiple tabs open, and you remain active in one of them, all tabs will remain active.
Emmy van Doornmalen
To improve upon security, we now apply session management to our software. Sessions are now set to expire after a certain period of inactivity. This timeout helps prevent unauthorized access if a user leaves their session open. As per default the session timeout has been set to 60 minutes. This means that if a user remains inactive for 60 minutes, he will be logged off automatically.
As an administrator you are able to set the session inactivity timeout to match your own security. This is done on the Authentication & Security tab of the Portal section in your main menu.
Feel free to choose any value of your choice between the range of 15 – 120 minutes. Since we are dealing with security, we do not allow this field to remain empty.
If a user is active for too long and is only 5 minutes away from being logged off, he will receive a warning. If the user wishes to avoid being logged off, all he has to do is click the resume button and the timer will be reset.
Please note: Activity in the portal is determined by mouse movement within the portal. If you have multiple tabs open, and you remain active in one of them, all tabs will remain active.